Brandon was a big help. His honesty and general persona are a big reason why I actually left with the car. He could teach most salesman a lesson or two.
My experience has improved greatly since Collin was hired. He goes above and beyond to give outstanding customer service. My oil change and tire rotation was quick. I didn't have to wait long. Kudos to the service team. The coffee and snacks you provide are a nice treat. Thanks Wallace for your continued 5 Star service.
ASK FOR JENNIFER DAVIS!
GM Jack O’Neil is the most incompetent in the industry. We purchase many vehicles each year and after a purchase my wife had called to check on the status and he actually yelled at her and hung up the phone. Regardless if he was having a bad day or not, I would never do business there and I am spreading the word all over the Jupiter Stuart area. Guarantee that loser would never do that to a man. I will see firsthand when I pick the car up. The sales people are nice and the Wallace group itself is excellent in my opinion... Jack needs to be shown the door. Other employees even apologized for his poor behavior which is a testament to this guy not representing the Wallace culture.
Ahhhhhh. Writing this review with so much joy. I’m not a review writer but I couldn’t end the day without raving about my experience with Jennifer & Samir today at Wallace. With a much less than perfect credit score, I have been absolutely DREADING the process of attempting to get a new car. I came in today and left with a beautiful 2014 Lexus. The customer service and professionalism I received today was outstanding, not to mention the ease of the process. I was able to get approved and get into the car I wanted while dealing with amazing, personable and efficient staff. They have a HUGE selection of inventory to pull from & they even detailed my car and filled up the tank while I waited.
5+ stars! I’ll be sending everybody I know.
This is by far the worst dealership I've ever bought a car from! Their sales team was not knowledgeable or helpful at all. The serve was horrible and the service rep yelled at me over the phone for something I was explaining to him and then hung up on me . I would never buy another vehicle from them again or recommend them to anyone I know!
Wallace Chevrolet is a US Car Dealer based in Stuart, Florida. Wallace Chevrolet is located at 3575 SE Federal Hwy, Stuart, FL 34997, USA.
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