This horrible review is for the post office itself! What a MESS and disgrace. As a local resident I am embarrassed that our out of town visitor's and snowbirds see such a run down place. Beautiful downtown but our post office? Ugly & dirty. Outside is awful. When was it painted last? No potted flowers. NOT even a garbage can- inside or out! Trash everywhere- cig butts. The inside is as bad. If I worked there I would complain. Something needs to be done! I will go to Jensen Beach for my postal needs. Who ever is the head of the post office needs to speak up!!! I truly have never seen an uglier post office-inside & out. No wonder the employees are always in such a bad mood!
They don't answer the phone it rings until the busy signal cuts out. They don't deliver your package but they mark it delivered anyway.
Went to the post office this morning. I was there before they opened, waiting patiently. As I entered the door I was not sure which way to go (as I had never been to this location) and the rude woman behind the counter told me where to form the line. As I approached the same woman she started in on me again being extremely condescending saying, where is the package going? where is the package from? how are you mailing it? All in the same breath without giving me a chance to get a word in edge wise. She handed me a marker and said write out who its from and who it is going to. So without saying a word (agitated with her attitude) I did what she asked. As I am standing there she starts losing her mind on me for not putting the "to" and "from" in "right" locations which she did not previously explain. I then start to lose my temper and ask her why she has been condescending to me three different times since I walked through the door?? We then enter a shouting match (yes she was shouting from behind the counter at me in her USPS uniform). I asked for the manager who basically defended her actions. I explained to the manager that I normally go to the USPS office in St lucie West and they are always extremely polite to me there. I also explained to the manager that this was the WORST experience I have ever had with USPS! She showed no remorse and sided with her psychotic coworker. If you go to this location stay as far away from the woman behind the counter named ROBIN as you can! She has a bad temper and blond hair. I have never in my life seen such a miserable person at 8:30 in the morning! I have also never seen a USPS employee that got loud and shouted at the customers. The manager should have handled the situation more professionally too as she did not make the situation any better. I would avoid this location at all cost as professionalism and common decency are not in their vocabulary! CONSUMER BEWARE!!!
absolute worst. will not answer phone. no service. do less than the bare minimum.
i bought an envelope to mail my package, with a prepaid label. The woman rings me up for the envelope but tells me I will have to either buy an overpriced tape roll or go home to attach the label and come back.... I mean how does this facility call itself a postal service if it can't help me attach a shipping label to the envelope I purchased from them!? Charge me $.50 for the small amount of tape! Or include that cost in the price of my envelope... Unbelievable. There is no air conditioning in the facility and the line took 20 minutes to get through. It literally felt like I was waiting in line to get to Hell. Such a shame, I hate to leave a bad review but the establishment has no respect for its customers time or experience!
United States Postal Service is a US Post Office based in Stuart, Florida. United States Postal Service is located at 801 SE Johnson Ave, Stuart, FL 34994, USA.
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