Not much better than any other fast food. Over Priced Hamburgers and Fries....but on the fresh side not frozen
It is the day after Irma and the service was still great. There was over 200 orders today and I still got my food in 5 to 10 minutes
Stopped in en route home from work today, convenient as I was picking up ice cream from my landlord's Coldstone next door. Thought it would be quick. I was wrong.
My order was placed at 2:35pm. Cashier called for the patty... and I waited. One girl was waiting in front of me. Somehow 3 people ordered & got served before I did. Had to ask, was told "oh, your order's right here"... 15 minutes later. No apology for the wait. Apparently annoyed that I'd asked, her mannerisms gave the impression she thought me impatient. And yet 2 more people were served when I was at 2:54.
To the lady who says "it's only $2 more than other fast food joints for better quality"... Number 1, the burger alone here costs $2 more than getting a burger, drink & fries elsewhere. Number 2, the food today was not a good representation of 5 Guys. So, I respectfully disagree.
Very friendly staff. Food was prepared correctly, fries were hot!
Straw wrappers on the floor. Greasy feeling to the chairs/floor. Kitchen area was dirty. Counters were messy & dirty. Had planned on eating in. Atmosphere kept me from it.
I had received the wrong item on my phone ordered burger & the Stuart store fixed it right away by giving me a new order the next day!!! So the best burgers - best fries - and best managers & employees!!!
Bacon was overcooked. Burger was too salty. Fries were half-undercooked (too soft), half-overcooked (too hard). Disappointing, considering the 5 Guys I was used to before moving here.
Order ahead food was made & sometimes placed on top the fryer. Sometimes on the counter next to it. Said counter was dirty -salt & grease. Not encouraging towards the 'order ahead' feature.
A bit $$$, but overall, 8.5/10
There were 4-5 people working. Kept coming from the back room. Only 1 guy was in the kitchen most the whole 20 minutes I was there. He looked ready to leave. But at least he was respectful & said "thank you" when I picked up my order. Getting him some help would be my recommendation to upper management.
Five Guys is a US Meal Takeaway based in Stuart, Florida. Five Guys is located at 2185 SE Federal Hwy, Stuart, FL 34994, USA.
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